Privacy Policy

Introduction

 

 

This Privacy and Cookie Policy (hereinafter referred to as the Policy) sets out the terms of processing and storage of personal data of users (buyers) who use the knmarket.info website (hereinafter referred to as the Site) and are clients of the seller (administration) – NURLANE KRAUZ PR NOVI SAD. By “personal data” we mean information about the user, such as name, email address, phone number, payment details, support requests, and others. If you cannot be identified (for example, if personal data has been anonymized and grouped), this Policy does not apply. For additional information on the use of your other data, please see the Offer Agreement.

What data do we collect and how does it happen?

When visiting or using various sections of the site, the buyer may provide certain personal data, such as contact information when visiting the site, using its functionality, paying for goods or when sending support requests. If the user does not wish to provide personal data, he may be limited in using certain parts of the site.

Most of the information we collect comes directly from you. We may sometimes supplement this data with information from other sources, such as publicly available materials or trusted third parties, such as our marketing and research partners. We use this information to refine the personal information we have and to improve the personalization and quality of our products and services.

Some information about you is collected automatically when you visit the site, such as your IP address and browser information. The IP address is used for security purposes and to approximate your location in the world to personalize your experience. Information about your browser and operating system is stored to troubleshoot problems with our services. As you browse the site, we also collect information about the pages you visit and the links you click on, which helps us improve our products and services.

Some of this information is collected through the use of cookies and similar tracking technologies, details of which are discussed in the “Cookies” section below.

The information we collect includes (but is not limited to):

1. Name, email address, phone number and similar contact information, credit card number, banking information and billing address.
2. Usage and Geographic Data. The Site collects personal information related to users’ use of the products and the Site. By analyzing this data, we aim to improve the quality of our products and user experience. In cases where the Site allows users to use administrative tools to opt out of the collection of certain usage data, this is also stated.
3. Usage Data may include information about your computer or mobile device operating system, browser type, device type, product usage (including native language queries), IP address and geographic data, network connection data, cookie information, files, metadata, access time logs and visit duration, websites you visited prior to our Site, and other usage data related to your activity on the Site. This data may be linked to personal information we have collected about you and used for the purposes set forth in this Privacy Policy, including targeted marketing and usage-based outreach.

We use your personal data to improve your experience on our Site and to provide services such as support materials, updates, and notifications. We may also use this data to collect feedback, participate in surveys, or provide you with the support you need through our communications. The data may also be used to detect and prevent fraudulent or malicious activity, and to ensure fair and appropriate use of the Site in accordance with the terms of our Offer Agreement.

We comply with legal obligations to retain personal information and will retain this data for as long as you use our Site. Personal data will only be transferred as required by law or where necessary to protect our legal rights.

Your rights

If you have any questions about unsubscribing from the newsletter or other aspects of the Site, or if you have other questions or suggestions, you can contact us by email at info@knmarket.info

You also have the right to know what personal data we hold about you and to check its accuracy and up-to-dateness. You can request a copy of your personal data, restrict processing or delete it.

If you are not satisfied with the processing of your personal data, please let us know by sending an email to info@knmarket.info. We will review your complaint and respond to you as soon as possible. You can also file a complaint with your local data protection authority, which will provide you with appropriate advice on the complaint procedure.

What are cookies and how do we use them?

Cookies are small text files that the Site stores on your computer. They do not contain any personal information and are used to identify your computer to the Site’s server. Most cookies are automatically deleted after you finish using the Site.

When you visit our Site, your computer receives a cookie that identifies it to the server. This helps personalize the Site for future use. If you do not wish to use cookies, you can set your browser to block them. It is important to note that a cookie is necessary to log in to the Site.

Improving user experience

The Site is constantly being improved to provide better experiences for users. For example, cookies may be used to remember settings such as text size so that you do not have to repeat them each time you visit the Site.

Measuring Site Performance

We may set cookies to track the number of visitors, but this process does not collect personal information such as name or address.

What is an IP address?

Your IP address is automatically collected when you connect to the Internet and is logged as part of your computer’s connection to our server. It is used to determine the total number of visits and to detect potentially malicious activity.

How to contact us?

You can contact us by email at info@knmarket.info. When we refer to “we”, we mean the Site knmarket.info, which is wholly owned by the Sellers.